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Our Privacy Policy

At Root 1 Electric, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information collected and recorded by Root 1 Electric and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information we collect

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in various ways, including for:

  • Scheduling on-site inspections or work.
  • Billing and collections.

Sharing of personal information

We do not share, sell, or disclose your personal information to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties.

Opting out of text messages

You have the right to opt out of receiving text messages from Root 1 Electric at any time. To opt out, you can reply "STOP" to any text message you receive from us.

Consent and opt-in

By providing your phone number and opting-in to receive text messages other than those described in this policy, you consent to the collection and use of your personal infomation. We ensure that your consent is obtained explicitly in such cases, and that you are informed about the types of message you will receive beforehand.

Log files

Root 1 Electric follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services and analytics. The information collected by log files include internet protocol (IP) address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, and tracking user movement on the website.

Third party privacy policies

Root 1 Electric's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA privacy rights (Do not sell my personal information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR data protection rights

Under the GDPR, among other rights, European Union consumers have the right to:

  • The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Root 1 Electric does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will make our best effort to promptly remove such information from our records.